No hidden fees. No hassle.
Free delivery on every order. 30-day money back guarantee. Simple as that.
Shipping
Every order ships free, no minimum spend required. We dispatch orders Monday to Friday, and most orders placed before 2pm are dispatched the same day.
We ship via Royal Mail across the United Kingdom. Once your order is dispatched, you will receive a confirmation email with tracking details so you can follow your delivery every step of the way.
Delivery
2-3 business days
Shipping
Free on all orders
Carrier
Royal Mail
Tracking
Yes, via email
We also ship to Europe, the United States, and Canada. International shipping costs are calculated at checkout based on your location and order weight.
Delivery times vary by destination. Please note that international orders may be subject to local customs duties or import taxes, which are the responsibility of the buyer.
30-day money back guarantee.
We are confident you will love Creayate, but if for any reason you are not happy, we offer a full refund within 30 days of delivery. No questions asked.
Whether you have tried the product and it is not for you, or it arrived damaged, we will make it right. Your satisfaction matters more to us than a single sale.
How returns work.
To request a return, email us at hello@creayate.co.uk with your order number and the reason for the return. We will get back to you within 24 hours with instructions on how to send the product back.
Once we receive the returned item, we will process your refund within 5 business days. Refunds are issued to the original payment method. If your order arrived damaged or faulty, we will cover the return postage.
Still have questions? Get in touch and we will be happy to help.
Contact Us